Case Management Intern
Carol Stream, IL
Outreach Carol Stream
Outreach Carol Stream is a multi-purpose neighborhood resource center serving residents in the southern section of Carol Stream. This site provides a wide range of community services including: casework, counseling, summer and afterschool programs, tutoring, mentoring, programing and casework for older adults, and community development.
Case Management Program
Outreach Carol Stream provides practical assistance to the south Carol Stream Community by directly providing or connecting clients to resources in the area that provide food, clothing, housing, employment opportunities, child care, basic household finance education, legal counsel, therapy services, etc. The role of staff and interns is to listen carefully to each client to accurately identify each client’s unique situation and then strive to make a thoughtful and compassionate intervention.
After training, and based on the skill level of the intern, they will work directly with clients each week, fielding a variety of concerns. Through supervision, the intern will learn interviewing and assessment skills, gain understanding of community resources, provide referral information and develop as a professional helper. The intern will be well supported by staff and will be expected to make positive contributions to the department’s workflow. The intern will learn and perform reporting for department performance evaluations and grant requirements, and learn to assist at the front desk to assess how best to direct each walk-in or caller to ensure that they feel heard and respected. There may be times when the intern assists the Director of the Older Adults program to support the work Outreach provides to that special population. Other responsibilities include advocating for clients, assisting with data entry, communicating to the community, scheduling appointments, and assisting with the annual Christmas Store, as well as other activities as needed.
The intern will receive experience in the over-all working of a Christian, community-based social service ministry. The intern will gain valuable knowledge of the issues confronting immigrant families, the working poor, those who are attempting to move from welfare to work, and the social institutions (government, religious, business), which most impact these populations.
BA/BSW or MA/MSW student in sociology, social work, psychology, counseling, or a related field. Outreach seeks interns who demonstrate sensitivity to the needs of low-income and diverse populations who also support Outreach’s Statement of Mission & Faith.
Minimum of 15 hours/week; Monday – Friday; between the hours of 8:30 am – 4:30 pm. Hours can be negotiated based on internship requirements. Internship can be for one semester or the entire academic year.
Weekly individual supervision will be provided by an LCPC.
Joanna Cardona | [email protected]