Meet Our Clinicians
Outreach’s Psychological Testing & Assessment Team
We’re here to serve you
Our team of experienced and compassionate mental health professionals is here to support you. Whether you’re seeking counseling, psychological testing, or simply someone to talk to, we are dedicated to restoring hope and helping you reach your fullest potential.
Jessica Jensen, PsyD, LCP
Assessment Clinic Program Director
Dr. Jessica Jensen is a Licensed Clinical Psychologist and the Assessment Clinic Program Director at Outreach. She holds a BA from Moody Bible Institute and an MA and PsyD from Adler University, specializing in Traumatic Stress Psychology. Licensed in 2023, she brings expertise in psychological assessment and therapy, focusing on complex trauma, sexual trauma, serious mental illness, and developmental and learning differences.
Dr. Jensen provides culturally responsive care, tailoring treatment to each client’s strengths and needs. She offers the option to integrate faith into therapy for a holistic approach. Committed to fostering safe, trusting relationships, she works at her clients’ pace to promote healing and growth.
Outside of work, she enjoys yoga, exploring Italian cuisine, and spending time outdoors with her dogs.
Jessica Marshall, PsyD, LCP
Director of Clinical Training | CACTC Training Director
Dr. Jessica Marshall is a Licensed Clinical Psychologist and the Assessment Clinic Director at Outreach Assessment Clinic in Carol Stream. She earned her Doctorate in Clinical Psychology from Fuller Theological Seminary, along with a Master’s in Theology.
Dr. Marshall specializes in neurodiversity-affirming assessments for children and adults, focusing on autism, ADHD, and learning disabilities. She takes a collaborative, culturally responsive approach, using evidence-based tools to provide comprehensive and empowering evaluations.
In addition to her clinical work, Dr. Marshall serves as the Training Director for the Chicago Area Christian Training Consortium, an APA-accredited internship program.
Outside of her professional life, she enjoys reading fiction, adventuring with her four children, and supporting microchurches with her husband.
Melanie Ngan, MA
Doctoral Intern
Melanie Ngan is a CACTC Doctoral Intern at the Outreach Assessment Clinic in Carol Stream. She holds an MA in Psychology from the Fuller School of Psychology & Marriage and Family Therapy and earned her undergraduate degree from the University of California, Davis.
As a pre-licensed intern, Melanie specializes in psychological assessments for ADHD, autism, and learning disorders. She is passionate about supporting individuals and families navigating cross-cultural transitions and identities.
Melanie views her role as helping clients see themselves more deeply, bearing witness to their experiences, and clarifying both strengths and challenges. She believes in each individual’s inherent capacity for growth and change.
In her free time, Melanie enjoys knitting and reading mystery novels.
Ann Wakeman
Office Manager, Clinical Program Assistant, and CACTC Program Assistant
Ann Wakeman is the Office Manager, Clinical Program Assistant, and CACTC Program Assistant at Outreach Counseling Center Carol Stream. With a B.S. from Indiana University, she is currently pursuing a Master of Teaching at Fairleigh Dickinson University.
Ann brings strong administrative expertise to her role, holding Microsoft Office Specialist certifications in Word and Excel. She is also an active member of the Student Excellence Foundation board.
Passionate about Outreach’s mission, Ann values her coworkers—and, of course, Paddington, the therapy dog! Her dedication supports the smooth operation of clinical and training programs at Outreach.
Outside of work, Ann enjoys attending her boys’ soccer games and being involved in her community.
Counseling & Psychological Services
Empowering individuals through collaborative, strengths-based, and faith-driven counseling. In partnership with our Neighborhood Resource Centers, we provide compassionate support tailored to each community’s needs.